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The ELLEMES Experience

Your First
Visit

We want your first visit to feel completely effortless. No confusing medical jargon, no upsells, no pressure — just an honest conversation about your skin and a clear plan to get you where you want to be.

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Consultation at ELLEMES
01
Getting Here

Parking
Details

We are located inside Peachtree Dunwoody Medical Center — a modern, secure six-story building in Sandy Springs with easy, covered parking directly on-site.

Parking Validation:

Pull around to the back of the building and enter the parking deck — you'll receive a ticket. Bring it inside and our front desk will validate it for you at no charge.

*Valet parking is not validated.
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02
Checking In

Step Inside
Suite 630

From the parking deck, follow the covered breezeway into the main lobby. Take the central elevators on your left up to the 6th Floor, then follow the signs to Suite 630.

Plan to arrive about 10 minutes early. Our waiting area is a genuinely relaxing space — grab a complimentary drink, settle in, and complete your intake forms without any rush.

03
The Experience

Your
Consultation

Your provider will meet you personally and walk you to one of our private clinical suites. For all first-time guests, we begin with a zero-pressure consultation — listening to your goals, reviewing your history, and building a plan that's genuinely right for you.

VISIA Skin Analysis:

We use the VISIA AI Skin Analysis system to detect concerns beneath the surface — allowing us to build a precise, data-driven roadmap tailored to your specific skin biology.

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What Comes Next

After Your Visit

Leaving our clinic is just the beginning. Here's exactly what to expect in the hours and days that follow your treatment.

The First 24 Hours

Some mild redness, warmth, or swelling is completely normal and typically resolves within a few hours. Avoid intense exercise, direct sun exposure, and harsh skincare products for the first day.

Your Care Instructions

Every treatment comes with specific post-care guidelines emailed directly to you. These are the single most important factor in maximizing your results — please read them carefully before your appointment.

We're Here for You

Have a question after you leave? Reach our team directly at (470) 222-6581. We schedule follow-up check-ins for all new patients to make sure your results are tracking perfectly.

Safety & Protocols

Pre & Post
Care

Your results are shaped as much by what you do before and after your treatment as by the treatment itself. Every protocol we offer comes with precise, device-specific guidelines.

Avoid Sun Exposure Stay out of direct sunlight for at least 48–72 hours before and after most treatments. Always apply SPF 30+ daily.
Stay Hydrated Well-hydrated skin heals faster and responds better to treatments. Drink plenty of water the day before your visit.
Pause Retinol & Actives Stop retinol, AHAs/BHAs, and exfoliating acids 3–5 days before most laser or device treatments unless instructed otherwise.
Treatment-Specific Instructions Each treatment has its own protocol. Review your personalized instructions in full before arriving.
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Clinical Setup
Medical Grade Skincare
Maintain Your Glow

Shop
Skincare

In-clinic treatments are only half the equation. Your provider will audit your current at-home routine during your visit and curate a pharmaceutical-grade regimen built precisely around your skin's cellular needs.

We carry industry-leading formulations including Revision Skincare, SkinCeuticals, SkinBetter Science, and Obagi — products we use and believe in ourselves.

The ELLEMES Promise

Complimentary shipping on orders over $50, or pick up in-store during your next visit.

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The Details

Common Questions

Have a question not answered here? Our concierge team is happy to help directly.

FAQ at ELLEMES
What is your Cancellation Policy?

We require at least 48 hours notice to cancel or reschedule without a fee. Cancellations or no-shows within 48 hours incur a $100 charge, which allows us to offer the slot to another patient on our waitlist.

What Payment Methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and digital wallets (Apple Pay). We also partner with CareCredit and Cherry for flexible, low-interest payment plans if you prefer to finance your treatment.

Do you accept Medical Insurance?

No. Our services are elective aesthetic treatments and are not covered by standard medical insurance plans.

Do you accept HSA/FSA cards?

Yes — HSA and FSA cards are generally accepted. However, we recommend verifying with your specific plan provider beforehand to confirm our services qualify under your individual coverage rules.

Are there Age Restrictions?

Most clinical services require patients to be 18 or older. Patients aged 16–17 may receive certain mild facial treatments with written consent from a legal guardian who is physically present during the appointment.

How soon will I see results?

It depends on the treatment. Some modalities like HydraFacial deliver an immediate glow, while others like MOXI laser or RF Microneedling build results over 4–12 weeks as your skin regenerates at a cellular level. Your provider will give you a precise timeline during your consultation.

Ready When You Are

Let's Get Started.

Book your first consultation and walk away with a clear, personalized plan — completely free of pressure.

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