Frequently Asked Questions (FAQs)

1. Where is ELLEMES Medical Spa located?

We are located at 5505 Peachtree Dunwoody Road, Suite 630, Atlanta GA 30342. We are in the Peachtree Dunwoody Medical Center on the 6th floor in suite 630. 

2. How do I schedule an appointment?

You can book an appointment online or contact us and one of our staff would be happy to help you!

3. Do you treat ____ skin type?

Yes! We treat all skin types and tones. Our practitioners are experienced and qualified to provide treatments for all skin types. 

4. What is your cancellation policy?

We require a 48-hour notice for cancellations or no-show appointments.  A $100 fee will be applied if an appointment is cancelled, rescheduled, or no-showed within 48-hours of your scheduled appointment. 

5. Are your treatments safe and FDA-approved?

Yes, all of our treatments and services are FDA-approved and administered by experienced, qualified practitioners.

6. What is the cost of treatments?

The cost of treatments varies depending on the type and complexity of the treatment. We aim to be as transparent as possible in our service prices. See our service menu for an updated list of services and prices. 

7. What qualifications and experience do your practitioners have?

Our practitioners are highly experienced and qualified medical professionals who specialize in aesthetic treatments. They are dedicated to providing the highest quality of care and safety for our patients. See our About Us page to learn more about the amazing providers and staff that will be helping you at ELLEMES! 

8. Do you accept insurance?

Unfortunately, our treatments are not covered by insurance as they are considered cosmetic.

9. Do you offer any packages, discounts or promotions?

We do periodically offer discounts and promotions on certain treatments and products throughout the year. Please see our Promotions page for our current list of promotions! Also, ask your practitioner for any potential package deals on certain treatments. 

10. Is a consultation required for new patients?

Nope! A consultation is not required. If you already know what treatment you are interested in you can book that treatment without requiring a consultation first.  

11. What type of skin care products do you recommend?

We recommend medical-grade skin care products that are specifically formulated to meet your individual needs. Check our online store for medical-grade skincare products that we often recommend!

12. How long do the results of the treatments last?

The results of our treatments can vary depending on the type of treatment and your individual circumstances. Our practitioners will provide you with an estimated time frame for expected results.